Get Seen by Our Dental Team Today
Dental pain should never wait. Whether you need to book an appointment or speak with someone right away, we are here for you 7 days a week.
Reaching Us When It Matters Most
There are two ways to get in touch, and the right one depends on how urgent things are. If you are in real pain, if a tooth has been knocked out, or if you have swelling that is getting worse, pick up the phone and call. A live person answers, and we can give you first-aid guidance on the spot and tell you how quickly we can see you. For anything time-sensitive, the phone will always be faster than a form.
If your situation is uncomfortable but not an emergency, or if you simply prefer to write things down, the contact form is a good option. Tell us what is going on, when it started, and the best number to reach you, and we will get back to you promptly during our open hours. Either way, you are reaching the same team, and we treat every message as if the person behind it is waiting for relief, because usually they are.
Should You Call, Visit, or Book Ahead?
Some dental problems cannot wait even an hour, and others are better handled with a planned visit later the same day. Knowing which is which saves you time and worry. Severe or worsening pain, a knocked-out or badly broken tooth, uncontrolled bleeding, or facial swelling all call for an immediate phone call so we can prioritize you and, if needed, talk you through what to do before you arrive.
A lost filling or crown that is not painful, a chipped tooth with no sharp edge, mild sensitivity, or a dull ache that comes and goes are still worth addressing quickly, but they usually do not need you to drop everything. For these, you can call to grab the next available slot, use the form, or simply walk in. We keep room in the schedule every day precisely so that same-day care is realistic rather than a promise we cannot keep.
If you are ever unsure where your situation falls, call and describe it. We would far rather talk through a problem that turns out to be minor than have someone sit at home with an infection that is quietly spreading. There is no charge for asking, and no judgment if it turns out to be nothing serious.
What to Have Ready Before You Come In
You do not need much to be seen, and nobody should delay care because they are missing a document. That said, a few things make your visit smoother. Bring a photo ID and, if you have it, your dental insurance information, along with a list of any medications you take and any allergies, especially to antibiotics or anesthetics. If you have had recent dental work related to the problem, it helps to know roughly when and what was done.
If a crown or filling has come loose, put it in a small container and bring it with you, because we can sometimes reuse it. If a tooth has been knocked out, bring it kept moist in milk or saliva rather than wrapped in a dry tissue, and get to us as fast as you can. For children, bring along anyone who knows the medical history and, if it helps them stay calm, a familiar comfort item.
If you have none of this to hand, come anyway. We can gather what we need once you arrive, and we keep the paperwork light so that treatment, not form-filling, is the focus of your visit. The point of contacting us is to remove the barriers between you and relief, and that includes the administrative ones.
Opening Hours
Location
Reno, Nevada
Serving all of Northern Nevada
Reno, Nevada
Serving the greater Northern Nevada area
What Happens After You Get in Touch
When you call, a real person picks up, not a menu of options and not a recording asking you to leave a message. We will ask you a few quick questions to understand what is going on: where the pain is, how long it has been there, whether there is swelling or bleeding, and whether anything made it start. This is not paperwork. It helps us judge how urgently you need to be seen and lets us give you first-aid guidance to use before you even leave the house.
From there we find you a time, and on most days that time is the same day. We hold slots open every morning and afternoon precisely so that genuine emergencies are not pushed to next week. If you are in serious pain, we will tell you to come straight in. If the problem can wait a few hours, we will give you a window that works around your day rather than ours.
If you use the form instead, the same team reads it. We aim to reply during our open hours, and we treat a written message with the same seriousness as a call. The only difference is speed. A form sent at two in the morning will be answered when we open, whereas a phone call at two in the morning gets a live response. For anything that genuinely cannot wait, the phone is always the right choice.
Insurance, Payment, and the Questions People Ask First
Two worries come up again and again before people pick up the phone: what it will cost, and whether they can be seen without insurance. The short answer to the second one is yes. You do not need dental insurance to be treated here, and plenty of our patients do not have any. We will always talk through the cost of a recommended treatment before we begin it, so there are no surprises once you are in the chair.
If you do have insurance, bring the details and we will help you understand what is likely to be covered. Emergency exams and common treatments such as extractions, fillings, and root canals are often covered at least in part, though the exact figure depends on your plan. When money is tight, ask about payment options. We would far rather help you spread the cost of care than have you sit at home with an infection because you were afraid of the bill.
Other common questions are easy to answer. Yes, we see children as well as adults. Yes, we are open on weekends, every Saturday and Sunday. Yes, you can walk in without an appointment, though a quick call ahead means we can have things ready for you. If your question is not covered here, just ask when you call. No question about your own mouth is a silly one, and we have almost certainly heard it before.
Finding Us From Anywhere in the Area
We serve the whole of the greater Northern Nevada area, and we are easy to reach whether you are coming from downtown, the suburbs, or one of the outlying communities. If you are driving in from Sparks, the Truckee Meadows, Spanish Springs, or the North Valleys, give us a quick call as you set off and we will make sure someone is ready for you when you arrive. When you are in pain, the last thing you want is to circle a parking lot or wander a building looking for the right door.
Tell us roughly where you are starting from and we can suggest the fastest route and the best place to park. If you do not drive, or if the pain makes driving unsafe, bring someone with you. It is always better to have a calm pair of hands along, especially after any treatment that involves numbing or sedation, since you should not drive yourself home afterward.
Once you reach us, the hard part is over. Walk in, give your name, and we will take it from there. We keep the front desk simple and the paperwork light on purpose, because the point of getting in touch was to end the pain, not to start a bureaucratic process. Everything else can wait until you are comfortable.
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